Delivery & Returns

Delivery.

We aim to deliver your goods within 3-4 working days once we have received your order. Please specify where your goods are to be delivered to when you place your order.We offer a gift wrapping service if requested with a personalised message.

Postage Costs.

Postage costs are calculated on weight. With a maximum standard U.K. delivery rate of £6. EU maximum rate of £15. International maximum rate of £20. 

Next day delivery is available for all U.K. orders placed before 2pm.

Returns.
Please not all cut fabric is no exchangeable.

If you change your mind the product needs to be returned to us, as new, accompanied by proof of purchase, within 14 days of receipt of item. Once the goods have been received a full refund will be given. The customer is responsible for return postage.

Faulty Goods.

If goods are found to be faulty, not as a result of any damage incurred in posting, a full refund including return posting will be offered. A refund will be issued within 7 days of receipt of faulty goods. Goods must be returned with proof of purchase. We cannot refund for items lost in transit. Please allow 14 days for your return to be exchanged or processed but please be assured it will be dealt with as speedily as possible.

Contact details and return address: Flo-Jo Boutique. 36b Gloucester Road. Bristol. BS7 8AR. 

Tel: 0117 9041498. / Email: flojoboutique@gmail.com.